Mohd Taher Uddin
Co-Founder & Chief Executive Officer
Career Timeline
2017-2018
Khamur IT Solutions
Telemarketing Sales Executive: Joined a startup IT solutions company, building communication and sales acumen
2017-2018
2018-2022
Academic Growth & Upskilling:
Pursued a Pharmacy degree while honing skills in AI tools, data analysis, and communication.
2018-2022
2022-2024
Entry into Global BPO
Joined IntouchCX, gaining hands-on experience in global-scale customer support.
2022-2024
2024-2025
Supervisory Promotion
Promoted to SME, recognized with awards for excellence, process improvements, and team guidance.
2024-2025
2025
Operations Leadership
Elevated to Operations Team Lead, driving performance, mentoring agents, and ensuring smooth delivery
2025
Sept’2025
Co-Founder & CEO, ZTS
Established ZTS to transform CX by blending empathy with AI-powered innovation.
Sept’2025