Mohammed Saad

Saad brings engineering precision and operational instinct to ZTS. His experience in managing complex shifts and reducing attrition – particularly during high-demand times like holidays – has made him a valuable operational leader. Beyond operations, Saad is also an outstanding communicator and trainer. He ensures that every agent not only understands the process but also masters the art of meaningful customer interaction. His mentorship builds high-performing teams with low turnover and high morale.